1. Access your account:
   • Open the app and go to the "Account" tab.

1. Settings:
   • Click on "Settings".

1. Delete my account:

• Select the option "Delete my account" at the bottom of the page.

1. Confirmation:

   • A message will appear: "Are you sure you want to delete your account?"

   • Click "Yes" to confirm or "No" to cancel.

     

2. Processing time:

   • A Welgo administrator will handle the verification of your request and delete your account.
   • If the account is up to date with payments, the request will be executed without further contact.
   • Within 30 days, you will receive a final email confirming the permanent deletion of your account.
   • Once the 30-day period begins, if you wish to retract and continue using Welgo services, please contact us directly.

⚠️ Warning: The deletion of your account is permanent, and all your personal data will be erased.